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Privacy Policy

Effective date: 19 June 2026

1. Introduction

ALMA Solutions Properties L.L.C. ("Alma", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or communicate with us regarding our services. By using this website, you agree to the practices described in this Privacy Policy.

2. Who We Are

ALMA Solutions Properties L.L.C. is a Dubai-based real estate company specializing in property acquisition, leasing, management, and property buy-back structures. Our business activities include buying and selling real estate and leasing and management of self-owned property.

3. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Country of residence
  • Property ownership information
  • Passport or Emirates ID details (when voluntarily provided)
  • Information submitted through enquiry forms

Property Information

  • Property location
  • Property type
  • Estimated value
  • Title deed information
  • Developer information
  • Tenancy details
  • Service charge information

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Cookies and similar technologies

4. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Assess your eligibility for our products and services
  • Review property information
  • Contact you regarding your request
  • Prepare preliminary commercial proposals
  • Improve our website and user experience
  • Comply with legal and regulatory obligations
  • Prevent fraud and unauthorized activities
  • Maintain internal records and business administration

5. Legal Basis for Processing

Where applicable, we process personal information based on:

  • Your consent
  • Performance of contractual obligations
  • Compliance with legal obligations
  • Our legitimate business interests
  • Protection of our legal rights

6. Sharing of Information

We do not sell your personal information. Your information may be shared with:

  • Professional legal advisors
  • Valuation specialists
  • Real estate service providers
  • Regulatory authorities
  • Government authorities where required by law
  • Technology and cloud service providers assisting our operations
  • Affiliated companies where necessary for business purposes
  • All third parties are expected to maintain appropriate confidentiality and security standards.

7. International Data Transfers

Your information may be transferred, processed, or stored outside the United Arab Emirates where necessary for business operations or regulatory compliance. Where such transfers occur, we take reasonable measures to ensure that appropriate safeguards are in place to protect your personal information.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce contractual rights
  • Meet regulatory requirements
  • When information is no longer required, it will be securely deleted or anonymized where appropriate.

10. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience. You may disable cookies through your browser settings; however, certain features of the website may not function properly. For more detail, see our Cookie Policy.

11. Marketing Communications

If you choose to provide your contact details, we may occasionally send updates regarding our services. You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option included in our communications.

12. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where legally permissible
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Request restriction of processing where applicable
  • Requests may be submitted using the contact details below.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their respective privacy policies.

14. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:

ALMA Solutions Properties L.L.C.

Office C-56, Al Saqr Business Tower, Trade Centre 2, Dubai, United Arab Emirates

Email: info@alma-solutions.com

Phone: +971 58 586 5488

Alma

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Office C-56, Al Saqr Business Tower,
Trade Centre 2, Dubai, UAE

Client meetings, by appointmentEmaar Square, Building 1, Downtown Dubai

+971 58 586 5488 info@alma-solutions.com www.alma-solutions.com
© 2026 Alma Solutions Properties L.L.C. · License No. 1369669
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